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AI Support & Voice Vendor Finder

Filter every vendor in our dataset by what actually matters to you — channel, your industry, team size, billing model, whether there's a free tier, and price ceiling. Results are ranked by fit (verified data first), never by what a vendor pays us.

40 vendors · ordered by fit & verification, never by payout

Bland AI Verified Free ($0.14/min); Build $299/mo ($0.12/min); Scale $499/mo ($0.11/min) The 'no surprises' option — its headline rate is roughly the real rate, which is rare; you pay a monthly fee for that predictability. Botpress Corroborated Pay-as-you-go free start ($5 AI credit); Team $495/mo Powerful for builders, but treat the plan price as a floor — your real bill depends on AI Spend (tokens × model). Cartesia (Line) Verified Free; Pro $5/mo; Startup $49/mo A strong low-latency voice layer for builders — but the $0.06/min Line figure is before LLM and STT, so model the full stack. Chatbase Corroborated Free; Hobby $40/mo Great for a quick, embeddable site bot — just remember model choice is the real cost lever, not the headline plan price. Chatfuel Corroborated $69/mo single plan A tidy flat price for Meta-channel commerce — just budget the separate WhatsApp conversation fees Meta charges on top. Crisp Verified Free (2 seats); Mini $45/mo (4 seats) The cheapest flat entry for a small team — predictable until heavy automation burns through the included AI credits. Deepgram (Voice Agent API) Verified $0 PAYG ($200 free credit) The cost-sensitive, high-volume builder's pick — best free credit in the category, but mind the websocket-time billing. Dialpad (AI Agents) Corroborated Phone from $15/user/mo; AI Agents = contact sales Buy it for the phone system with AI baked in — the autonomous voice-agent product, though, is a contact-sales black box. ElevenLabs (Agents) Corroborated Free (15 agent min/mo); Creator $22/mo Pick it when voice quality is the priority — just remember the bundled minutes don't include the LLM passthrough, and dead air bills. Freshdesk (Freddy) Verified From $19/agent/mo The budget pick on seats, but re-check session pricing — Freshworks quietly 5×'d it, and that's the number that scales. Goodcall Verified Starter $79/mo; Growth $129/mo; Scale $249/mo A clean, flat-fee receptionist for a small service business — unlimited minutes makes the monthly bill genuinely predictable. Gorgias Corroborated From $60/mo (300 tickets) + $0.40/extra ticket The right pick for a Shopify store and the wrong one for anyone not on Shopify — and watch the double-charge on resolved tickets. Help Scout Verified Free (≤5 users); paid from $25/user/mo The best-value per-resolution rate for a small, email-first team — and the AI is only billed when it actually answers. HubSpot (Breeze) Corroborated Service Pro $90/seat/mo (+$1,500 onboarding) If you're already on HubSpot, Breeze at $0.50/resolution is now a genuinely competitive AI rate — standalone, the onboarding fee bites. Intercom (Fin) Verified From $29/seat/mo The category benchmark — excellent product, but model your monthly resolution volume before you commit, because success raises the bill. Kommunicate Verified Starter $40/mo (250 convos); Pro $200/mo (2,000 convos) The pick if per-resolution uncertainty scares you — flat buckets trade upside surprises for a clear monthly number. Kustomer Corroborated Enterprise $89/seat/mo (annual, 8-seat min) Capable at volume, but the 8-seat annual floor and per-conversation bot billing make it a poor fit for small teams. Lindy (voice) Corroborated Free (400 credits/mo); Pro $49.99/mo Worth it only if you're already on Lindy for automation — as a standalone voice agent, $0.19/min plus per-number fees is steep. ManyChat Corroborated Free; Essential ~$15/mo Best for IG/Messenger marketing flows, not ticket support — and the AI is an extra you'll want to weigh against the add-on price. Retell AI Verified $0 PAYG ($10 free credits) The most transparent infra option — it shows you every line item, which is exactly why it's a good teaching example of real voice cost. Ruby Verified Call Ruby from $245/mo (50 min) The human-receptionist incumbent — included here as the benchmark: if you don't need a human, AI receptionists do it for a fraction. Salesforce (Agentforce) Corroborated Service Cloud from $175/user/mo; Agentforce add-on +$125/user Only makes sense if you're already all-in on Salesforce; the pricing is enterprise-grade in both capability and opacity. Smith.ai Verified AI Receptionist from $95/mo; human from $292.50/mo The trusted pick for law firms and pro services — the AI tier is affordable, but watch how multi-minute calls can count as several. Synthflow Verified Free start, usage-based The agency/white-label pick — easy to build on and the most generous affiliate, but watch the per-minute add-ons. Thoughtly Corroborated Free (10 min/mo); Starter $30/mo (300 min) A cheap, friendly on-ramp to a no-code voice agent — fine until your minutes outgrow the bundle. Tidio (Lyro) Verified Free; paid from $24.17/mo The easiest free start for a small store — just watch the Lyro + Flows add-ons, which stack quietly. Vapi Verified Free start (60+ min/mo); usage-based The builder's choice — but the famous $0.05/min is orchestration only; budget $0.15–0.25 all-in once you add the stack. Voiceflow Corroborated Free Starter; Pro $60/mo; Business $150/mo per editor Best as a design and prototyping tool — its credit model makes real voice-minute cost hard to predict for production telephony. Zendesk Corroborated Suite from $55/agent/mo (Support from $19) Powerful but the least transparent of the majors on AI cost — you have to call sales to learn the per-resolution rate, which tells you who it's priced for. Ada Unverified Contact sales (no public pricing) Enterprise-grade and enterprise-priced — and the per-conversation model means failed bot handoffs still cost you, unlike outcome-based rivals. Air AI Unverified $25,000–$100,000 upfront license + per-minute Enterprise outbound only — the steep upfront license and ring-time billing make it the wrong call for almost any SMB. Curious Thing Unverified From ~$3/call (usage-based) Worth a look for multilingual needs, but the per-call price and thin public pricing keep it unverified for now. Decagon Unverified Contact sales (~$50k floor + usage estimate) A fast-rising enterprise contender, but firmly in the contact-sales, six-figure tier — not for SMBs. Driftsunset Unverified Contact sales — product being sunset Do not buy — Clari/Salesloft announced Drift's sunset in 2026 with 1mind named as the successor. Listed here only so you don't waste time on it. Forethoughtacquired Unverified Contact sales (now a Zendesk company) Acquired by Zendesk in 2026 — new buyers should evaluate Zendesk's AI directly rather than Forethought standalone. Phonely Unverified Starter ~$50/mo (figures conflict) Promising SMB receptionist, but verify the current plan price on its own page — published figures conflict, so we hold it unverified. PlayAI (Play.ht) Unverified Creator ~$31.20/mo (annual) Strong TTS, but its voice-agent pricing isn't published — hold off until the post-acquisition product and pricing settle. PolyAI Unverified Contact sales (~$150k/yr estimate) A serious enterprise contact-center voice platform — but everything about its pricing says 'large company with a procurement team.' Sierra Unverified Contact sales (~$150k/yr+ estimate) Premium enterprise agentic platform — outcome-based in principle, but you'll need a procurement team to learn what it costs. Sindarin Unverified Free start; paid tiers undisclosed An early-stage low-latency option, but with no published pricing we can't yet stand behind any cost number for it.

How it works

  1. 1Choose chat, voice, or both.
  2. 2Filter by your industry, team size, and billing model.
  3. 3Require a free tier or set a starting-price ceiling if you like.
  4. 4Get a ranked shortlist and open each vendor's full cost profile.

Why this matters

Vendor directories bury you in 200 logos with no way to narrow by what fits. This finder works off our maintained, source-cited dataset of 40 AI support and voice vendors, so every result comes with a real billing model, a real entry price, and an honest confidence flag — and the order is fit, never payout. It's the fastest way to go from 'too many options' to a shortlist you can actually evaluate.

Frequently asked questions

How are the results ranked?

By fit, then by whether the pricing is source-verified, then alphabetically — never by what a vendor pays us. There is deliberately no commission field in our data, so it's impossible to sort by payout. That independence is the whole point of the 'verdict'.

What's the best AI customer service tool for a small business?

For small chat support, Tidio (free tier), Help Scout ($0.75/resolution), and Crisp (cheap flat per-workspace) are common SMB picks. For a small service business that needs phone answering, Goodcall ($79/mo unlimited minutes) or Thoughtly ($30/mo) fit. Use the filters to match your exact channel and volume.

Do you include vendors with hidden pricing?

Yes — but we flag them. Contact-sales-only vendors (Ada, Sierra, Decagon, PolyAI) appear with a clear 'pricing hidden' note, and their pages aren't indexed because we won't present a guessed price as fact. Knowing a vendor hides its price is itself useful when you're shortlisting.

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