The AI vendor pricing dataset
Our maintained, source-cited dataset of 41 AI customer-support and voice-agent vendors — 30 source-verified, each with a billing model, entry price, AI usage rate, free tier and confidence flag. Free to download and cite under CC BY 4.0.
Original dataset snapshot: 2026-Q2. Individual records may have later checks; see each profile or export date. The full dataset has not been reverified as current pricing.
Sample (verified vendors)
| Vendor | Channel | Entry price | AI rate |
|---|---|---|---|
| Intercom (Fin) | chat | From $29/seat/mo | $0.99 per Fin resolution |
| Zendesk | chat | Suite Team from $55/agent/mo (Support Team from $19), billed annually | Account-specific resolution pricing; a March 24, 2026 vendor article advertised as low as $1.50 per resolution |
| Tidio (Lyro) | chat | Free; paid from $24.17/mo | Lyro AI from $32.50/mo (50 AI conversations) |
| Gorgias | chat | From $60/mo (300 tickets) + $0.40/extra ticket | $1.00 per automated resolved conversation ($0.90 annual) |
| Help Scout | chat | Free (≤5 users); paid from $25/user/mo | $0.75 per AI Answers resolution |
| LiveChat | chat | Starter $19/agent/mo (annual) | Live-chat core is per-seat; AI assist (One) is an add-on, not a per-resolution meter |
| Freshdesk (Freddy) | chat | From $19/agent/mo | $49 per 100 AI sessions (~$0.49/session) |
| HubSpot (Breeze) | chat | Service Pro $90/seat/mo (+$1,500 onboarding) | $0.50 per resolved conversation (Breeze; since Apr 2026) |
New: pricing history dataset
Vendor profiles retain source-dated price references. The pricing-history dataset separately tracks dated pricing and packaging changes with official source URLs.
Open pricing historyEmbed
Embed the dated pricing references
Paste this snippet into a resource page, buyer guide, or agency playbook. The iframe displays the records published by SupportVerdict; it does not continuously verify vendor prices. Keep the source line and check each record date.
- Rows
- 41
- Verified
- 30
- Channels
- chat, both, voice
Suggested citation
SupportVerdict AI customer-support & voice vendor pricing dataset. 2026-Q2. https://supportverdict.com/data.
License: CC BY 4.0. Keep the visible source line intact. Prices shown are what we found on each vendor's own page (or, where a vendor hides pricing behind a sales call, from cited third-party reports) as of the verified date, with a confidence flag. AI pricing moves fast and some vendors do not publish rates — always confirm the current amount with the vendor before deciding.
Live preview