The AI vendor pricing dataset

Name: SupportVerdict AI customer-support & voice vendor pricing dataset
Creator: SupportVerdict
License: https://creativecommons.org/licenses/by/4.0/

Our maintained, source-cited dataset of 41 AI customer-support and voice-agent vendors — 30 source-verified, each with a billing model, entry price, AI usage rate, free tier and confidence flag. Free to download and cite under CC BY 4.0.

Download CSV Download JSON Embed table Pricing history

Reviewed 2026-Q2. Pricing changes often — confirm with the vendor before relying on a figure.

SupportVerdict data desk with a blurred monitor, blank printouts, and an external drive

Sample (verified vendors)

Vendor	Channel	Entry price	AI rate
Intercom (Fin)	chat	From $29/seat/mo	$0.99 per Fin resolution
Zendesk	chat	Suite from $55/agent/mo (Support from $19)	$1.50–$2.00 per automated resolution (hidden behind sales)
Tidio (Lyro)	chat	Free; paid from $24.17/mo	Lyro AI from $32.50/mo (50 AI conversations)
Gorgias	chat	From $60/mo (300 tickets) + $0.40/extra ticket	$1.00 per automated resolved conversation ($0.90 annual)
Help Scout	chat	Free (≤5 users); paid from $25/user/mo	$0.75 per AI Answers resolution
LiveChat	chat	Starter $19/agent/mo (annual)	Live-chat core is per-seat; AI assist (One) is an add-on, not a per-resolution meter
Freshdesk (Freddy)	chat	From $19/agent/mo	$49 per 100 AI sessions (~$0.49/session)
HubSpot (Breeze)	chat	Service Pro $90/seat/mo (+$1,500 onboarding)	$0.50 per resolved conversation (Breeze; since Apr 2026)

See all 41 vendor profiles → · How we verify pricing →

New: pricing history dataset

The vendor snapshot answers what prices look like now. The pricing-history dataset tracks dated pricing and packaging changes with official source URLs.

Open pricing history

Embed

Embed the live pricing dataset

Paste this snippet into a resource page, buyer guide, or agency playbook. The iframe stays current from SupportVerdict, and the visible source line credits the dataset on your page.

Rows: 41
Verified: 30
Channels: chat, both, voice

Suggested citation

SupportVerdict AI customer-support & voice vendor pricing dataset. 2026-Q2. https://supportverdict.com/data.

Embed code

<iframe src="https://supportverdict.com/embed/vendors" title="AI vendor pricing dataset — SupportVerdict" width="100%" height="640" loading="lazy" style="border:1px solid #dbe2ef;border-radius:14px;max-width:640px"></iframe>
<p style="font:13px/1.5 system-ui,sans-serif;color:#526078;margin:8px 0 0">Source: <a href="https://supportverdict.com/data" style="color:#3730a3;font-weight:600;text-decoration:none">AI vendor pricing dataset</a> by <a href="https://supportverdict.com" style="color:#3730a3;font-weight:600;text-decoration:none">SupportVerdict</a></p>

License: CC BY 4.0. Keep the visible source line intact. Prices shown are what we found on each vendor's own page (or, where a vendor hides pricing behind a sales call, from cited third-party reports) as of the verified date, with a confidence flag. AI pricing moves fast and some vendors do not publish rates — always confirm the current amount with the vendor before deciding.

Live preview