Thoughtly pricing & cost
SMBs and ops teams wanting a no-code inbound/outbound agent for lead capture, scheduling and FAQ.
Entry price
Free (10 min/mo); Starter $30/mo (300 min)
AI usage rate
~$0.09/min
Free tier
Yes — 10 minutes/mo, unlimited seats
Billing model
per-minute + flat-tier
Our verdict
A cheap, friendly on-ramp to a no-code voice agent — fine until your minutes outgrow the bundle.
Strengths
- Low-cost no-code entry
- Unlimited seats on free plan
- Simple inbound + outbound
Watch-outs
- Minutes cap quickly (300 min ≈ 5 hrs on $30 plan)
- Per-minute beyond bundle
- Verify telephony inclusion
Who it's for
SMBs and ops teams wanting a no-code inbound/outbound agent for lead capture, scheduling and FAQ. Typically a fit for solo, small teams.
Sources
Thoughtly alternatives
Free ($0.14/min); Build $299/mo ($0.12/min); Scale $499/mo ($0.11/min)
The 'no surprises' option — its headline rate is roughly the real rate, which is rare; you pay a monthly fee for that predictability.
Cartesia (Line)Free; Pro $5/mo; Startup $49/mo
A strong low-latency voice layer for builders — but the $0.06/min Line figure is before LLM and STT, so model the full stack.
Deepgram (Voice Agent API)$0 PAYG ($200 free credit)
The cost-sensitive, high-volume builder's pick — best free credit in the category, but mind the websocket-time billing.
Dialpad (AI Agents)Phone from $15/user/mo; AI Agents = contact sales
Buy it for the phone system with AI baked in — the autonomous voice-agent product, though, is a contact-sales black box.