Crisp pricing & cost
SMBs and startups that want an all-in-one shared inbox + chat at a flat, predictable per-workspace price.
Entry price
Free (2 seats); Mini $45/mo (4 seats)
AI usage rate
Included AI credits per tier (Mini $5 ≈ 90 automated convos)
Free tier
Yes — permanent Free plan, 2 seats
Billing model
flat-tier + per-message
Our verdict
The cheapest flat entry for a small team — predictable until heavy automation burns through the included AI credits.
Strengths
- Per-workspace (not per-seat) — unusually cheap for small teams
- Permanent free plan
- Flat, predictable pricing
Watch-outs
- AI is credit-metered — heavy automation exhausts included credits
- Less enterprise depth
Who it's for
SMBs and startups that want an all-in-one shared inbox + chat at a flat, predictable per-workspace price. Typically a fit for solo, small teams.
Sources
Crisp alternatives
Pay-as-you-go free start ($5 AI credit); Team $495/mo
Powerful for builders, but treat the plan price as a floor — your real bill depends on AI Spend (tokens × model).
ChatbaseFree; Hobby $40/mo
Great for a quick, embeddable site bot — just remember model choice is the real cost lever, not the headline plan price.
Chatfuel$69/mo single plan
A tidy flat price for Meta-channel commerce — just budget the separate WhatsApp conversation fees Meta charges on top.
Freshdesk (Freddy)From $19/agent/mo
The budget pick on seats, but re-check session pricing — Freshworks quietly 5×'d it, and that's the number that scales.