Decagon pricing & cost
Large enterprises with big budgets; strong voice + compliance use cases.
Entry price
Contact sales (~$50k floor + usage estimate)
AI usage rate
Usage-based (per conversation/resolution), undisclosed
Free tier
No
Billing model
contact-sales
Estimated — not yet source-verified.Estimated — not yet source-verified. This figure is a price we have not yet confirmed against the vendor's own source, so this page is not indexed. Treat it as a rough guide only and confirm with the vendor.
Our verdict
A fast-rising enterprise contender, but firmly in the contact-sales, six-figure tier — not for SMBs.
Strengths
- No per-seat fees
- Strong voice + compliance
- 100+ enterprise customers
Watch-outs
- No self-serve, no public pricing
- Minimum conversation commitments common
- Median ACV reportedly ~$386k (estimate)
Who it's for
Large enterprises with big budgets; strong voice + compliance use cases. Typically a fit for enterprise teams.
Sources
Decagon alternatives
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Chatfuel$69/mo single plan
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CrispFree (2 seats); Mini $45/mo (4 seats)
The cheapest flat entry for a small team — predictable until heavy automation burns through the included AI credits.