Open dataset - staged noindex
AI support pricing history
Append-only pricing and packaging history for AI customer-support and voice-agent vendors, with official-source change rows and current vendor baseline rows. Reviewed 2026-07-01; pricing can change without notice.
Recent official-source events
| Vendor | Unit | Price | Effective | Event |
|---|---|---|---|---|
| Zendesk | automated resolution | Not public | 2026-05-11 | Essential legacy and allowance docs |
| HubSpot (Breeze) | resolution | $0.50 | 2026-04-14 | Customer Agent outcome pricing |
| Zendesk | m-and-a | Not public | 2026-03-26 | Forethought acquisition completed |
| Drift | sunset | Not public | 2026-03-06 | Drift gradual sunset |
| ManyChat | active contact | Not public | 2026-03-02 | New Pro pricing model |
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Suggested citation
SupportVerdict AI support pricing history. Reviewed 2026-07-01. https://supportverdict.com/data/pricing-history.
License: CC BY 4.0. Prices shown are what we found on each vendor's own page (or, where a vendor hides pricing behind a sales call, from cited third-party reports) as of the verified date, with a confidence flag. AI pricing moves fast and some vendors do not publish rates — always confirm the current amount with the vendor before deciding.
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